Delivery Information

UK Delivery

We currently deliver physical goods to addresses within the United Kingdom only.

Orders are normally dispatched using Royal Mail. The delivery service used may vary depending upon the size, weight and value of the order.

Dispatch Times

Items shown as being in stock will normally be dispatched within 2–3 working days of your order being placed and payment being successfully received.

Working days are Monday to Friday, excluding UK bank and public holidays.

During particularly busy periods, events, holidays or circumstances outside our control, dispatch may occasionally take slightly longer. Where we are aware of a significant delay, we will endeavour to contact you.

Delivery Times

Delivery times stated or indicated on the website are estimates only and begin from the date your order is dispatched rather than the date on which your order is placed.

Once an order has been passed to Royal Mail, delivery times may be affected by circumstances outside the control of the Class 58 Locomotive Group.

Delivery Charges

Any applicable postage and delivery charges will be shown during checkout before you complete your order.

Where multiple items are ordered together, we may combine them into a single parcel where practical.

Pre-Order and Out-of-Stock Items

Some products may occasionally be offered on a pre-order basis or made available to order while temporarily out of stock.

Where this applies, the product description will normally provide an indication of the expected availability or dispatch period where known.

If an order contains both in-stock and pre-order or out-of-stock items, we may hold the complete order until all items are available for dispatch. Where appropriate, we may alternatively dispatch the available items separately.

Incorrect Delivery Details

Please ensure that the delivery address entered during checkout is complete and correct.

The Class 58 Locomotive Group cannot accept responsibility for delays or non-delivery caused by incorrect or incomplete delivery information supplied by the customer.

If you notice an error after placing your order, please contact us as soon as possible. If the order has not yet been dispatched, we will make reasonable efforts to correct the address.

Lost or Damaged Orders

If your order arrives damaged, or has not arrived within a reasonable period after dispatch, please contact us so that we can investigate the matter with Royal Mail.

Where goods are damaged in transit, we may ask you to provide photographs of the packaging and damaged item to assist us in resolving the matter.

Returns

Information about cancelling an order, returning unwanted goods and returning faulty or damaged products can be found in our Terms & Conditions and Returns information.